This is a really great arena as far as arenas go and I've been to more than I can count in my concert-going life. I flew down for the sold-out Adele show yesterday. Based on the chaotic experience I'd had this summer getting into her San Jose show and the huge lines and crowds everywhere, we were there with lots of time to spare. But we could've easily shown up 45 min later and not had any problems. They had doors open very early and there was practically no line to get inside. We barely had to wait in line inside the arena to get a t-shirt (though the line outside for official merch was longer before the show). Getting something from the concession stand was also easy. The sound was good. There are also a lot of good restaurants within a short walking distance for dinner before a show. I would definitely see a big concert here again if the artist was worth the trip to Phoenix from Portland!