Not knowing the Charlotte area, I called this salon because of its good Yelp reviews and was very pleased to meet Tricia who did a beautiful job of balayage, to add some natural-looking ash blonde highlights to my grey hair. Plus, she is a fountain of knowledge about great places to eat and things to do in the Charlotte area, and a super sweet person! The salon is very cool and trendy, with nice wood touches and an awesome wood chandelier. Can't recommend Tricia highly enough.