This place is great. Absolutely awesome ice cream. Yes prices are a little higher and wait times can be longer than normal- but if you pay attention to the process you can understand why. Each order is made ASAP after ordered- you can watch it being made. Doesn't get any fresher or creamier. The staff was extremely friendly when we were in- particularly the man who took orders and checked in on us once it wasn't so busy. Would definitely recommend and I can't wait to take my kids there.