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  • We got to there on 4/8 payed my remaining total after returning home I noticed a charge that was more than what I had authorized, I called and they informed me of a $100 deposit that I was never told of . I was transferred left a voicemail for the person in charge of overcharges, he never called back. I called again and they informed me to give it till time to see if the charge would change since it was pending. The room was nothing special but it did have an odd smell like mold, seemed cleaned. The next morning we woke up and I got ready as usual and noticed 3 little bumps in my ankle but since we were in a hurry and no one else mentioned anything I didn't give it to much thought. After having breakfast we came back for a nap only to discovered that the room card reader battery had died, the housekeeper stated she had notified someone about 30 min ago but no one had come to assist her. She once more went to ask for assistance and we ended up waiting 15 min, I even had time to make it to the lobby to notify them from the 3rd floor, but by the time I got to the desk the maintenance guy had arrived. On 4/10 our check out day I woke up right before we had to leave so i was getting ready and noticed a bug that i never seen but was too busy trying to get things ready that again I didn't pay attention . I checked out and on our way out i mentioned to my dad i had huge bumps in my legs, he mentioned that he had gotten bite in the face as well. He looked at my bites and informed me that we were bed bugs dinner; I contacted the hotel 3 times now with no response. I came home freaking out about potentially one hitchhiking on my belongings started looking for preventive measures since I heard there a pest to get rid of. Upon looking for what they look like to my discovery the bug I saw in the bathroom was a BED BUG!
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