Complimentary charging stations that can't charge my phone.
Tables at the waiting areas can use a clean up.
Service advisor A.... was very friendly and kind.
I waited 2.5 hr for an oil change and when I called and asked how much longer they told me 20 mins. Since it was 20 mins and I finished dinner I figured by the time I'm back at the dealership half the wait time would of been gone.
Guess what my car sat there untouched when my advisor LIED to me when he told me they are working on it and it'd be 20 mins to completion.
Arrived in front of the advisors desk and literally after 5 mins then my car was taken in for my oil change.
Not sure if I had to wait till 8:30 to pick up my car so that's why my oil change was complimentary or if it's because it's my first oil change that's why it's a complimentary. But still I had to wait from 5:30-8:30 just for 1 oil change. Tell me if this is not ridiculous to you or not.
I understand that there is only 1 technician but why do you only have 1 when there are your service schedule is full booked!!!!!