Being a walk-in with Nova for the first time after she ripped one of her nails almost out of her paw, I expected a long afternoon of waiting and an expense that was out of our budget. I'm very happy to say we were out of there within an hour (and that included removing her nail and updating her vaccines). The cost was not anywhere near what I expected and within our budget. We splurged a little with the injection of antibiotic and glad I did. I expected her to come home mopey - nope! She told her tale to our other 2 dogs and was outside running around like nothing happened. Again, thank you for a very pleasant experience.