This Hertz has the worst customer service I have ever experienced. I walked in and the bell rang and the store was completely empty, but I heard employees in the back. I opened the door once again and still nobody to be seen. I encountered a problem when they would not assist me at all in working with me about my drivers license and the second I sat down everyone disappeared once again. Someone peeped their head in to see if anyone was there and asked if I was being helped, I said "well I have no idea where he went" and he just closed the door and walked away. It's as if these employees couldn't handle any sort of dissatisfaction or confrontation so they simply abandoned me.