I have been to Cool Beans a couple of times thanks to a co-worker. This is a great place to grab a cup of coffee with a friend or meet for a work meeting. The coffee is great and I usually buy the endless cup as I stay for a couple of hours. The food is great as well. The sandwiches are definitely something to try.
The staff are very friendly and the atmosphere is cozy. There are tables and chairs throughout and then there are some comfy chairs if looking for a more relaxed seat. If you are in Madison on the East Side this a great place to go.