Save your dogs the torture and go somewhere else! I'm greatly disappointed in this place. My 2 dogs sat in a cage for over 5 hours before I finally called to see why they weren't ready for pick up. They told me they would be ready within 20 minutes. I got there thirty minutes later to find my dogs soaking wet. Clearly they weren't touched until I called. They must have been in quite a hurry because they cut my baby's nail way too short and she was bleeding everywhere!!! I called and left a message to discuss my disappointment with the business and no one had the courtesy to return my call. It's clear it's all about the quantity there not quality. Maybe they should book less appointments during the day and focus more attention on each pup they're trusted to take care of!