"Welcome to Firehouse!" says every employee in the ENTIRE BUILDING! Geez Louise....I hope this isn't the new "corporate smile". I get it. It's better than being treated like garbage...but wow owners, do you really have to hold the gun to your employees' heads to say that?
Anyway, things I really love about this place---great subs and all the hot sauce options you can dream of. They didn't have the Pickapeppa sauce when I last showed up, but I dealt with it and decided to try one of their brand sauces...wow. They should just put that in every single sandwich it's so good.
I love the Freestyle Coke machines.
I think the sandwiches are too expensive for what they are. The subs are good, but if I'm throwing down more money because they provide this amazing "customer service" of everyone inauthentically shouting "Welcome To Firehouse", I'm not interested. I came here with a coupon for this place. If you're charging that kind of money for a subs, make them a little bigger and be liberal with your sandwich ingredients.
I am giving this place a 4 star rating--it get's a 3.76 rating in my book, but I'll just do what the cashier usually asks me to do...even it out to donate to a good cause. I usually say "no", but I like that they try to give back to the community.