We bought over $8000 worth of patio furniture here 3 years ago. We had an issue with the swivel rocker support plate cracking. Even though it's been 3 years Scott in Customer Service had the chair picked up, repaired and redelivered. Even though it has been 3 years they happily made the repair at no inconvenience or charge to us. We've enjoyed our furniture so much and the great service with a smile has been a much appreciated added bonus! Thanks Scott and Paddy'O! You will get all my future business.