My PS3 had trouble reading games: came in on a Friday and had to keep it overnight for diagnosis. Told me up front the repair was going to cost either $110 to fix the blu ray or approximately $150 to completely replace the blu ray. Got a call the next day and was told it was ready for pick up. I was told they had to replace the blu ray and my ps3 worked like they said. The console definitely works after a month and they also have a 30 day warranty in case it breaks down again.
I would definitely recommend them for game console repairs: very professional and good customer service.