My family and I have never been treated so badly in our lives! After a long day of work and sports, we wanted some burgers from a non fast food restaurant. We had been to another Smashburger location in the past and enjoyed it. So we stopped by this location thinking we'd receive the same service. Not even in same hemisphere! Walked in and immediately a young guy nearly ran us over trying to run out to the parking lot. He had a distinct smell of weed which initially didn't concern me until everything that happened next. There was no one at the counter. We heard yelling and slamming of kitchen equipment from the back but nobody was upfront. A few minutes later, a young man with "manager" on his name tag emerged quite rattled and coughing. We tried to give him our order nearly half a dozen times, but he couldn't get through it without massive coughing bouts. I finally grabbed a to-go cup and got him some water and asked if he needed help or wanted me to call someone. He just shook his head no violently while chugging down the water. He finally got the order in and we went to get our drinks. I heard some muffled yelling in the back again but didn't think much of it until my daughter motioned me closer to the door to listen. Her jaw was on the floor. Soon enough I understood why. We heard at least 2 guys in the back cussing and screaming about how they were going to spit in our food and "fu@! them" and more slamming. I immediately went to the counter and cancelled our order. The "manager" asked why which was beyond baffling and I told him I heard everything and I want my money back. He just said sorry a bunch of times. We left and will NEVER return.