Been a customer here since Fabulash moved to it's location on Crescent. The process is easy-takes less than an hour when I go, and I love the use of technology to increase ease of scheduling, payment options and email/text reminders. The heated table and blankets usually make me want to fall asleep-quite relaxing. My lashes look great-natural and unlike others I've seen. When there are times I have lost lashes due to my fault or theirs (bad batch of glue one time), my lashes were touched up free of charge. I highly recommend!