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  • I've gone to Dillard's Downtown Summerlin store several times. Each time, I feel like the associates think I'm a thief about to steal something. This is really offensive. I make over $200,000 a year and these people treat me like I don't belong in their store. I never get any assistance. They stare at me, look into my shopping bags, and follow me around the store. You are profiling the wrong person people! The worst offender is the elderly man who works in the home department. He comes right up to me looks in my Banana Republic bag, and starts talking to me about how much he doesn't like people returning items. Really? Several minutes later, I see him scolding the customer service associates who returned crystal Christmas items and didn't notice that the customer switched the items in the box with bogus merchandise. He starts talking loudly about how he "knew that woman was going to steal." Sir, if you think you are so clever, I suggest you quit your position as sale rep, and apply for a position in security.
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