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  • Best prices and outstanding customer service from Derrick McWilliams (ask for him!) I just replaced all my kitchen appliances, purchased a W/D and added a built-in wine fridge. Derrick was great - he worked up two packages for me. One was GE Profile, the other was Kitchen Aid. He emailed me the quotes that contained links with model details. This made it easy to price shop (and I did). Ultimately, Spencer's has great prices beating all the big box retailers (even with Labor Day sales) on the exact same models!! When I purchased my items, Derrick even found rebates on top of the already lowest prices I found. Amazing!! My only critique of Spencer's is they cannot tell you your delivery window (time) until the day of delivery. That is a challenging from a work-schedule perspective, but once they give you a window, they are prompt about arrival times (thank you!) I had one little issue with a vibration in my wine fridge but Spencer's got a technician out within days. I don't understand why other buyers say they don't stand behind their products. They have been terrific thus far.
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