I was referred to this office from NAFB for back pain during my pregnancy. I am currently sitting in the office and it is not a positive experience so far. My appointment was at 10:30 and I arrived about 5 minutes early after the 50 minute drive from my home. I waited in the waiting room for over 10 minutes without being acknowledged. There wasn't anyone in the office when I arrived. When two women finally came up, I heard my name get called to come to the counter. I then stood and waited while the receptionist was on the phone with a personal matter about her home. She got off the phone and I still wasn't greeted. Instead I received an, "ID and insurance card". I gave her my info and I was handed some papers and told what to fill out. I filled it out quickly and there I sat and waited. The front office was so hot I felt like I was going to pass out. They had a speaker pointed at the lobby with the radio on that was way too loud for an office setting. Finally at 11:08 I was called back. I had my temp and blood pressure checked by the assistant, who was actually a nice person. Now here I am in a treatment room almost one hour after my appointment time waiting. And waiting. And waiting. Meanwhile I sit here hungry, hot and tired.