I feel like my service was a life saver. I actually went out to the garage and had them show me what needed to be done. My steering knuckle and axle tie rod were failing and had to be replaced. There were other problems that needed fixing eventually but not dangerous. I had to take out a title loan to get the axle steering knuckle fixed. I'm glad that I went to the garage and looked for myself to know it was a real issue. I like the shuttle service and the people I met were polite and understanding. I guess the other complaints allowed for my experience to be a good one....so thanks to the people who went before me. I figure if they garuntee their work for 2 years or 24,000 miles they have to try their best.