I love the casual concept of order your food and pick what you want, watch it be assembled then pay.
I highly suggest waiting for meat to come off the grill or looking to see if the containers are full with meat. I sampled chicken pelehu which looked amazing in Yelp pics but it was SO dry. :( teriyaki chicken was fresh off the grill and what a difference! It was moist and delicious.
Unfortunately the amount of meat given was very small portion. I wanted more meat it was so good. I liked how it's not smothered in teriyaki sauce but if you compare the portion to what you get at Island Flavor and the price you get 1/3 -1/4 the amount of meat.
I also tried a steak which was dry and another which wasn't. The one that wasn't was really good and not overlooked.
Loved the almonds on the salad yummm but would have been nice if the worker knew the answer to my question about the dressing being homemade. She did not know which she should.
On to the poke...lovvvvvvedddd it! Both flavors were good. The portion is tiny and there is an up charge. The person assembling your food determines how much you get. Mine was above the top of the small cup and my husbands was below the top of the cup line. I don't like that inconsistency. We saw someone near us whose cup was overflowing with poke. Would be great if it's the same amount each time. For the price the portion is comparable I think and it is probably a normal portion size, just now what you expect when you think Hawaiian.
My husband's mochiko chicken has a great flavor.
We were not given napkins and I don't think others were either. I saw people having to go up and ask for napkins. No napkins on tables and no napkins near the soda machine. Put out some napkins, people need it. I kid you not I saw a man blow his nose in his shirt. It was gross. It's an easy fix so I hope management can do that.
I think the flavors are good but with dry chicken and steak it is really not reliable to get a good meal. I wish they just grilled to order somehow.