I called Friday to make an appointment for an oil change, scheduled for 11am Saturday and was told it would take about an hour and a half. Saturday morning I dropped off my car and a little less than an hour later my phone rang and it was ready. When I picked up my car Jorge was very professional, informative and polite, the guy I dropped my car off to was just basic. I will return in a few weeks because my air filter is dirty and it's a special order that they didn't have on site. This is my third or fourth time at this location and I've never had an issue. It helps that's there's a great poke spot in the parking lot for lunch or LOL kids is an indoor playground where adults with kids can kill two birds with stone like I did.