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  • Oh let me start by saying. Sushi Itto in aurora way better than this place for food!! That's number one. Unfortunately, I had a sushi craving today and sushi Itto isn't open on Sundays. So I ventured out to this place. My family and I use to come here every other weekend but we got a little ticked off by the service just rude in general so we decided to stop coming hence how we found sushi Itto. I decided to come here anyways try it out again. The food isn't bad, nothing to write home about but that wouldn't make me give it a one star. What does deserve a one star is Pompous ass that was serving us. He had the nerve to come to me and said we were wasting food! Never have I ever had someone say this to me because I NEVER waste. There was one time at masa in Toronto where I couldn't finish and went to the cash and offered to pay to bring the food home. Thy charged me $8 and I was happy to pay and tipped VERY well on that. Anyways, this horrible waiter said he took many plates with food, not sure if he's old or just blind or mixing up tables because all my plates were done. So sorry I didn't know I had to eat every bean sprout on the plate and the shrimp tail for you to believe that it's done. The only thing I returned was their general Tao chicken which was literally sweet deep fried soggy bread with no hints of recognizable chicken. So after he comes to tell me this, I am pissed beyond belief and can't finish my meal, I get up to the cash ask him to come see me when he's done serving his tray. I tell him to bill me whatever he wants but I'm never coming back. Where he says "whatever". Good way to keep your customers!!! He charge me $5 and an extra $1 on each persons meal. Think I didn't catch that, please.... Revenge is a dish best served cold and here's mine!!! Bill come to $41 and I don't tip. Anyone want to venture why??? Anyways I will keep to my promise, I will never come back. And just an FYI take a look at all the places I've given 1* to in the past.... They haven't stayed in business long. I know my stuff guys, customer service is the most important and I've never had such bad treatment in my life at any sushi restaurant, it was utterly disrespectful.
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