What a great experience!
Definitely light years ahead of food loin and Harris Teeter. I would at their direct competitor is Whole Foods.
Honestly the shopping experience it self was not burn stellar, but what made this a great experience was the level of customer service from the two ladies who rang us out and bagged us. They asked about our day, and we let them know it's our first time there. So they gladly told us about Publix and the coupons! Such a cool idea to do all of your "couponing" online before shopping. Also I was blown away that two ladies in their probably 60s offered to take my bags out to my car for me. No way would I ever let them do that, but still a really nice gesture. Especially for people who shop with kids and have to juggle the grocery kart and kids in the parking lot.
I reached out to the verified Publix Twitter account after my visit in hopes they would share my feedback with the store. They said they would recognize the two ladies working!