It's a really friendly place and smells great! The atmosphere is homey and if you're taking a while to decide like me, they don't hover. The only reason I give it 4 stars instead of 5: the first time I had the Horchata frappuchino was delicious! I knew I had to get it again. I came in another day and ordered the exact same thing, but it tasted watered down. I hope this was only a one time thing