They are absolutely horrible. If you have another option for service, take it!! They have missed my regular scheduled pick up multiple times or only clean out half the trash can. I have called their customer service number and I guess they have a high turn over because the representative always says "I don't know I'm new" they are a complete nightmare to deal
Update ? I called for a 4th time and got a new representative. Her name was ladeja? And she was an angel. She was SO nice and sympathetic to my situation and frustrations. You guys are lucky to have her, she's great. Because of that I did raise my rating.