I'm so very sad to hear that Mary Ellen (who you will recognize from all the great reviews) is no longer at Estate Watch and Jewelry. She was with them for over 10 years and I am disappointed that this is how loyalty is rewarded. I have never trusted anyone more with my purchases and with my jewelry. I hope another estate jeweler sees this post and grabs her up so I can keep buying from her. I don't think I will ever trust anyone like I do her. I truly loved this store and referred so many people here... Heartbreaking.