This location is completely hit or miss. Both food and service are extremely inconsistent compared to other locations.
We have dined here multiple times, one being last night (6/30/2016) about 90 minutes before closing. My husband ordered the Crusted Chicken Romano and was served the Chicken Carbonara. He received the correct dish after I finished eating. I ordered the Cajun Chicken Littles, which were over-fried. The mashed potatoes were reheated so badly that they were glued to the plate. At that point, I didn't even have the energy to complain about my meal since we already had to send my husband's order back since it was incorrect.
I love the Cheesecake Factory and will definitely return to other locations, but this one is comparable to a glorified Chili's.
UPDATE 7/29 (over a month later): I have reached out to this location twice regarding this recent visit and haven't gotten a response.