They do a good job but You might want to come early and/or make an early appointment. I've been here twice. Positive is the rewards program and all the OPI colors, and that they gave me several wine refills because I waited well over an hour and a half as a walk in. Even the ladies with an appointment were waiting a while. The staff is nice and they do a good job and I love that they put the liners in the pedicure bowls. There is not enough seating in the waiting area though. They also aren't the cheapest so I'll keep trying out other places. This one is too busy to be a regular visit for me.