My boys' haircuts were supposed to be cut to the latest style. My youngest son's haircut was shorter than he wanted. He was disappointed with it so minus a star. The other haircut was supposed to be shaved, faded up and trimmed a little off the top. Instead it was cut close on the side with a number one or two and a flat nape finish on his neck. He was disappointed as well. The older lady who did the cut may have misunderstood or he may not have communicated it correctly. No one knows. Either way, so much for saving a buck. You get what you pay for. I'll pay more and go to their competition.