I actually got a cleaning like last week and everything went super good. The front desk girl was super nice and very informative I asked her a whole bunch of questions and I was actually surprised she answered them all because usually I wouldn't think the front desk receptionist would know how things work with the dentist in the back. She made it feel real homey if that's even a word. But even when I got my teeth cleaned forgot her name but was white lady kinda dirty blonde hair I think but she was funny and made the whole process easy because by the time I knew it i was done . Overall everything was great will definitely go back to this office.