| rev:text
| - I will say that the first guy who came to our house to assess the situation did NOT know what he was doing. I believe he is no longer an employee, as he mentioned that he was moving. Anyway, he wrote up a work order for four to five hours of work, explaining that holes would need to be drilled in the ceiling and in the wall in two rooms. I did not want to hear that, but I thought it must have been a last resort to solve the problem. So I agreed. But I did request that someone else come to do the work because this guy's body language was telling me his head was not in the game.
Thankfully, Joe came today. He was here on time. He was polite, professional, and quick. He solved the downstairs problem and told me the upstairs fan was broken. He wired things the way I wanted them wired and took 80 to 90 minutes (not five hours) and did NOT have to drill holes of any kind.
I did call the company, as I feel I am entitled to a refund since the first employee was not accurate in his estimate. So I overpaid. I am sure they are a fair company and that they will reimburse me since I paid $1,200 for a quick visit from the first guy and 90 minutes of work today.
So if you need an electrician, call Mister Sparky. But ask for their best electrician. I'd give Joe five stars, but I have to give Mister Sparky four stars because of the dud who came the first time.
|