How, as a big gym, you're not going to have paper towels? Honestly, it's mind boggling to me. Just used this gym for the first time today. I went in for a cardio session and I knew they don't provide the towels which is fine. But I was expecting them to at least have paper towels in the bathrooms.... NOPE. so I had to go outside, wet like a dog while it's cold and windy. Probably going to catch a cold tomorrow. With that being said, my rating will stay at 1 until they add paper towels to their budget.