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  • I have nothing, but good things to say about Chilly Willy. They were the 3rd company sent to my house by my home warranty company. The other two companies were terrible. One being a huge company/department store that rhymes with BEERS. That person told me my washer was fixed and half a load of laundry and ten minutes later my house is flooded. Eff you and eff cleaning up water inside like that. I almost broke my back slipping half the time I was cleaning it up. My dogs sure enjoyed it though. More so than my floorboards. Back to The big Willy. Yeah, the 2nd company is a whole other review I may write one day. Chilly Willy sent Reynaldo. He called a day earlier than my appointment because he was in my neighborhood. Already earning the points. Reynaldo was friendly, patient and knowledgable. Good thing because I don't know jack about washers. He stayed for over an hour running cycles and made sure to answer any of my questions. He said he would order the parts and install them the second they arrived. Truth is by this point I don't trust my old ghetto washer. Mamma needs a new one she can trust even though home warranty companies will send out fifty repairman before that happens! Needless to say I bought a new, shiny one that even plays an annoying kids song when it's finished. Unnecessary, yet endearing Samsung. It's in it to win it. Chilly Willy was the only company I would recommend from this ordeal. Their work is guaranteed or your money back, too. If your house floods don't even think of calling me. Call big Willy.
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