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  • There is hope for Hide Tide but they aren't there yet. I was disappointed to find that they have been open for 2 years because I thought the issues we encountered were from growing pains. The ambience is typical shopping mall. I have a hard time reconciling the upscale menu with the casual atmosphere of the restaurant. The hostess needs training. She tends to yell across the restaurant. The busboy could hardly see out from under all his hair. He cleared a table close to ours and dropped calamari off the plates on his way by. Our waiter was eager to please but obviously inexperienced. He had to come back twice to ask about our order. We weren't offered bread and the water was slow to arrive. You get your food from many different people. They lady who brought our salads forgot to put dressing on them. The greens were not properly drained so there was a puddle of water at the bottom of the bowl, a pet peeve of mine. We left our forks in the salad bowls and had to ask for another one when our main course was delivered. The special Valentine's Day dinner consisted of a lobster tail, petite filet, grilled asparagus and a mound of mashed potatoes. There was a salty brown sauce on the filet and a white sauce for the lobster. The steak was very tender an cooked just right. The lobster was hard to get out of the shell. There was a spinach gratin on top but I lost most of mine when I turned it over to get the meat out. The asparagus was good just a little under done. The potatoes were full of chives and tasted very good. By the time we were finished with our meal we were both out of water. When our desserts were delivered we asked for more water which never came. Our server was pretty slow in checking on us so we had to wait for quite a while before we could order coffee. We were not offered a second cup. The server asked to take our plates but I had left most of my filet and asked for a box. The plates sat there through our dessert. We were given a glass of champagne between the main course and dessert which I thought was a very nice touch. Overall, the special menu dinner was a good deal. There seemed to be a lot of staff which should have made for outstanding service but that was not the case. I hope things improve because it is nice to have a good seafood restaurant in the east valley.
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