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  • I've worked downtown for over 13 years and have been to D&D over the years. During my last visit a week ago, my food was calculated incorrectly. No wonder because it was written on the box wrong. So I questioned the total amount a bit too late and the transaction was already run. Ok no problem. Honest mistake. The cashier looked annoyed and goes to get someone else to help. Another associate approaches and says, "Our prices have gone up." I'm thinking, what? Told her what I ordered and said that I'm just looking at the price written on the board. And I said it very nicely because I didn't want to start any conflict. *conflict avoider* Without a word, she then steps in to correct the transaction and walks away. Ok no problem. Everybody's busy. Of course, no word from either the cashier or the helping associate, no accountability, no sorry, nothing. Here I am apologizing for creating the problem by not catching the issue before the transaction was completed! Just trying not to create a fuss. And no one was rude, not at all, just ambivalent with the attitude that they couldn't care less. Ok no problem. I assumed, like a donkey that the error had been fixed and I went on my merry way. So after all that, I find out last night after checking my credit card statement that instead of accurately crediting my account, the cashier ran the new transaction and the other associate credited the same amount, leaving me with what I started with...an overpriced lunch that wasn't worth it. I won't be back! Walk the extra block to Newk's!
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