I just walked out of Rave and I have to say I am REALLY impressed by this compAny! I was referred to Rave by a client of mine - I had a piece of fabric from a chair that needed to be cleaned. I spoke with Stu, whom I assumed was the owner, about the chair and what needed to be done to clean it.
About a week later, I went back into Rave to drop the fabric off for cleaning. When I walked in, I was greeted by Stu and 2 of his staff who remembered me, the fabric and what needed to be done. Being remembered from a brief 5 minute visit a week prior really impressed me. I love being recognized by a business - walking into an establishment that knows who you are makes me feel special.
I just picked up the fabric and the gal that helped me was so courteous and helpful that it prompted me to post this review. As a business owner myself, I understand the importance of customer service and praise them for that. I also understand the importance of having a friendly, knowledgeable and helpful staff and for that I give them a "Rave" review :)