I live in California and had just went through a horrible experience with a previous dealership. I found the car I was looking for at BMW North Scottsdale; called them up and was connected with our salesperson Greg Wolf. I explained my situation to Greg and he told me he would take good care of me. Let's just say Greg stuck to his word, not only did he have the most funniest, friendliest chauffeur pick my husband and I up from the airport the following day; they also treated us like royalty from the time we walked in the door! I test drove my baby to which I LOVED AT FIRST SIGHT! They had all my paper work together and ready to go. I met with the financial service consultant Gary Watts who was just as funny and friendly and the entire process was smooth and pleasant. Many, Many thanks to everyone at BMW North Scottsdale!!! I love my car and we will be returning to get one for my husband as well!! A+++++++++++++++++++++++++++++++++++++++++++++++ service!!!!