I recently needed two rental canon lenses (24-70 2.8L and a 70-200 2.8L) and used Tempe Camera. I arrived in the afternoon a little rung out from the drive from Tucson with a toddler. At the time I arrived the rental guy (Jez with the brit accent?) was helping someone else. A few minutes later, it was my turn and by the time I got my card out to swipe, my stuff was ready and waiting. This was nice since I had expected the worst on a Friday afternoon. ,,,,,,Saturday afternoon rolls around and my event ran longer than expected. With a phone call, my rental was extended to the weekend rate and there was absolutely no hassle about it. I returned the equipment this morning and it was just as easy. I got the use of $3200 worth of high end glass for $80. If you're close to these guys, I'd recommend them for rentals.