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| - I just used these guys for my move yesterday, and I can't say enough how happy I am with the service we got. I almost chose 2 Men and a Truck again, as I used that company last time, but the reviews for Camelback Movers were so good I felt safe trying them out and wanted to see what everyone is raving about. Now I know.
First off, before my move, customer service took a thorough inventory over the phone. They explained different insurance coverages available and helped me estimate how long the move would take. I was able to pick the time of day that worked best for me and got a special rate thanks to a promotion / an off-peak moving day. Be advised there is a trip fee, which some competitors don't have, but please believe me when I tell you Camelback Movers is worth it.
The movers 1. Called about half an hour before arrival and 2. Were on time to the minute. I had a two man crew and they were both friendly, personable, funny and absolute work horses. They provided us with wardrobe boxes we filled while they were taking apart my L-shaped sectional- which, by the way, they "fixed". It's a power recliner at either end of the L and one of them was stuck in the up position for over a year now. Turned out it was faulty wiring in the power source and using a different power source they were able to put down the recliner. Awesome. They wrapped said leather recliner in thick furniture pads and then shrink wrapped it before moving it, the same with our (heavy) wooden kitchen table with lazy Susan, and my bed's leather headboard. One of them (I'm sorry I forgot your names guys) remarked "We're gonna keep it pretty!"
None of my furniture was damaged and no boxes were handled roughly. The move ended up taking about what we had estimated at the beginning and I was more than happy with the price. My boyfriend was very pleased as well and thought it was so kind that when they left, one of the men told him "it would be an honor to be pulled over by you". It was nice to have movers that didn't mind we are law enforcement.
Lastly, while moving, I somehow managed to get a complete tear in my ACL. It started as a minor work injury and steadily got worse until it just ripped and I buckled. It happened at the new residence and I was fighting off tears as my boyfriend helped me walk to the car to go to the hospital. The movers saw what kind of pain I was in and advised my boyfriend they were going to work as hard and fast as possible so that he could come be with me, and I really really appreciate that. I was in a LOT of pain and I was pretty embarrassed. They finished up in 7 minutes.
I'm now laid up in the beautiful new house with a full leg brace, all my furniture is set up beautifully and looks fantastic from the move, all the boxes are where they need to be. I'm really happy with the service we got and if we had the money I would want to re-hire our crew to come UNpack for me while I lay here. Lol! Thank you Camelback Movers, if we move again in 2 years we're hiring you again no question.
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