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  • Upon check in they ask for $300 for incedentials and another $84 for a "resort fee." This is on top of what I paid three months before for the rooms. Our West Wing room was clean but very noisy. All three mornings we were woke up by the hotel staff moving dumpsters outside. No hot water one morning either. I called the front desk on two occasions to see about moving rooms but was denied. We won't stay here again. For the casino, we had good luck one day on the slots but it took a very long time for a cocktail waitress offer us drinks. We were even playing $10 a spin in the high limit room. We ended up buying most our drinks due to horrible cocktail service for $8-$10 each on top of what we lost. All in all, we won't be back to MGM Grand. Their staff was uninterested in making the guest stay enjoyable and MGM seems to be laughing all the way to the bank.
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