So the point of mobile ordering is to save time in line, be able to walk in, get your food, pay and be on your way right? It's so convenient for people that are "on the go." I place and order at 6:32... they selected my pick up time to be 7PM which was the earliest; fine whatever. My boyfriend & I go at 7 to pick up our food & they didn't even make the ladies food in front of us yet and their pick up time was 6:50! It's now 7:31 and my boyfriend asks again. How much longer... and the guy says "oh your orders been done, I thought it was part of a larger order" ... you've got to be kidding. Not only did you waste our time, but the whole mobile service that is supposed to be quick & easy is just dumb. Might as well have waited in line.
UPDATE: that food wasn't ours, we waited 45 minutes to finally get our food and our order was wrong!!