I save the one star for those special places that deserve it. As you can see from my other reviews, I'm not a one star kinda guy!!
My wife went to the store with our little mister and noticed that the dogs inside were off leash and the gate at the front was not working. (It was a make shift baby gate!!!) assuming the dogs were the owner's and trained, she didn't think too much of it until she noticed on two separate occasions that the dogs wandered out of the store. To paint a picture of this place, it's one sidewalk away from a very well travelled part of lakeshore leading into the city.
The owner persuaded her to let our dog off leash inside which my wife refused and was then asked if he wasn't trained properly because we didn't trust him off leash.
Feeling quite uncomfortable, she left and was followed out by a dog who she had to bring back.
Upon coming home, she shared this with me and I had to go see this for myself. While I was there, I saw no gates for the dogs, absent staff and an owner who claimed to have been on dragons den. I subsequently watched this episode to see what it was that made this place dragon den worthy only to realize that her business was criticized by all the dragons and one of them said that they had never seen dogs that sad. Robert Herjavec felt so bad for the dogs that he removed the shoes from one of them to make it more comfortable.
Please please please do yourself a favour. If you value your little animals - don't go here.