I can appreciate the Cheesecake Factory every now and then, but I'm on the fence. The whole chain aspect and shear size of the restaurant makes it very cookie-cutter and forgettable. Sure the space is pretty grand and offers a nice atmosphere, but the menu is gigantic and it's almost dizzying how they make you wait, rush you in, and then you can't even remember what you ate....
Yes they do make good cheesecake and it's a treat... it's also very filling... most of their portion sizes seem like they are trying to feed 2 or 3 people with each plate.
This could have been a fluke because they are always so busy, but last time I came in I just wanted to get a gift card and the hostess was very rude and told me to get them from the cashier [ with a tone that I should have known that in the first place ]. I'll let it roll off for now, but I would hire people that have more patience to be at the front of the house.