Me: I'd like a tall coffee, dark roast if you have it.
Employee: We don't have any but Id be happy to make you one, but it'll take a couple of minutes as it'll be a pour over. Will that be okay?
The above doesn't seem that unique but I have been to other locations where no such offer was made and I was in a way made to feel bad for asking, i.e., how dare you ask for a dark roast late in the day! So this was great in my book.
So service was excellent as he even brought it out to me versus calling my name. It was crowded, but the seating was ample. Great service and will definitely go back.