I have been going to Tire Works for three years now and as of this week it is turning around completely. Monte, their new manager, is unbelievably friendly. He jokes and is playful but he was also quick at getting my car checked in and inspected. He pointed out a bruise on my tire and sold me a new tire at his cost. He even showed me the ordering catalog so I could see his cost.
The team got all of the work done (filters, oil change, brake pad change, and tire change done) much quicker than the two hour estimate. From walking in to driving away, the whole thing took a little over an hour.
Even the mechanics were friendly. One who came in to grab a bottle of water spent minute joking with me and personally told me that he was the one working on my car.
Recap: exceptional service, very reasonable prices, and quick turn around.
Ignore the other negative reviews. Things have changed here.