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  • As you can see, I have not written a review on here in ages but after having gone to Maki Sushi I had to make my long-awaited return to Yelp because I want to save my fellow Torontonians a trip to this place if/when in doubt! I went to Maki Sushi about a week ago with my mom and my sister and we decided to go for the All You Can Eat menu. We went there on a Saturday afternoon and despite that, the place was not busy at all. Where should I begin? The service was horrible right from the start. We had 3 grumpy waiters serving us, none of which had an iota of interest in customer satisfaction. We ordered some hand rolls, some edamame, shrimp tempura, two Misu soups and helped ourselves to some seaweed salad as well (salads and desserts are placed in an open fridge nearby where customers can go and pick out whatever they like). When the food arrived, the hand rolls were falling apart, the edamame was hot and cold (microwaved for 10 seconds?!) and our handpicked seaweed salad tasted like shredded cardboard painted green with a Sharpie! When my mom informed the waiter that the Misu soup was cold, the waiter only replaced her Misu soup as I turn invisible on Saturdays. Our water was not refilled even ONCE while we were there and our order of shrimp tempura never came. After waiting for our waiters to finish eating too, (they were sitting 2 tables across from us), we finally got our bill and were surprised to find out that there is 10% gratuity included in the bill for service which we never received. If I could give this place 0 stars out of 5 instead of the 1, I totally would!
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