They're still in their soft opening phase, so I'll cut them a little slack.
We've been there twice.
Our first visit: The service was slower the first time than the second visit. They ran out of tapioca by the evening time so the options was limited. The royal number 9 also tasted a bit powdery.
Second visit: Tonight, the husband went to get a peach oolong bubble tea. He came back with a drink, but also a tea bag in the bubble tea. It's kind of strange since the other day, he got the same drink without a tea bag. The hubs did say the flavour is way better with the tea bag than without.
Don't forget that there's 10% during their soft opening. However, don't forget to ask your cashier because they might forget to give you the discount.