My husband and I wanted so badly to like this place, as there are not many places that you can get pho in Surprise. However, the restaurant is small and not too many places to sit if you are looking to dine in. The spring rolls are wonderfully delicious and larger in size, but the pho is where it went all down hill for us. The broth in the steak pho is not good, and lacks that rich, salty beef taste. The cut of the meat is poor - many fatty pieces in both of our bowls. And last but not least, I found a hair in my soup. A dark, black hair... with the follicle still attached. Took everything in me not to gag. I really wanted to say something to them, not for a refund but to bring it up to their attention, but the restaurant had cleared out at that point and there was one other man that had just received his food; it was so quiet in there that I did not want to sound rude and potentially creep out the other customer (he definitely would have heard me), so we left. We paid for our food up front ($23 for the spring rolls and two large bowls - not bad at all) so it seemed like a major inconvenience and a refund was not that important. The workers are awfully kind and provided great service while we were ordering. Such a shame. We will not be returning.