I always shopped at this store when it was in Boca park, so when i found out that one was closing and i'd have to go to the Centennial Hills location I was a bit annoyed bc its kinda far away... Last week i wanted to pick up a football jersey and a few hats so i thought i'd drive out to that location. I wanted to try on a jersey and the guy acted like he was annoyed.... whatever i got over it... I ended up buying myself and my fiance hats and a few other things with our hometown decal on it... I did ask the guy that was working if i would be able to return the hat if it didn't fit my fiance he said yeah no problem. Ends up the hat didn't fit so i just took it back today a week later bc today is my day off, anyways i go in and tell the guy i want to return the hat bc it didn't fit.... He starts huffing and puffing and gets an attitude right away. I say "what's wrong?" he starts to get loud and says UGHHHHHH this hat has been worn... I say NO IT HASNT he tried it on and thats it... So he goes on and on about how he's still going to return it for me even though ITS BEEN WORN saying over and over again and being a TOTAL DICK...
if your going to return something for a customer don't be rude to them JUST RETURN IT YOU DICK!!! You just lost a good customer who always shopped at your store instead of going to a huge corporate store like champs or Lids...