Though Kristi was very friendly and they are all clearly animal lovers, the job they did on my dog wasn't that great and it was pricey. I have never paid more than $70 to have my large breed dog groomed, but I paid $85 that day. Nothing special was added to the service, that was just the flat rate. That's too much, especially for the job that was done. There are multiple, very visible spots where she got too close with clippers and left lines or bald spots, and his nails are rigid splintering from the trim they did. I would have expected them to be filed down for $85. Unfortunately we won't be returning.