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  • I've been a Las Vegas local for about a year now, and I have done my best to eat my way around the city. If there is one thing that I have come to appreciate since moving here, is that hospitality and customer service is king. Now, I am the first to admit that I am a somewhat lazy Yelper, only really Yelping about something that is either really good, or really bad. Having said that, this is yet another example of poor customer service ruining what could have been a great meal, but we never got that far. My wife and I approached the hostess station, and the hostess looked up and made eye contact, without a hello, and waited for me to start speaking. The second I opened my mouth, she blurts out, "I'll be with you in a minute!". It was as if she was setting me up, waiting for me to speak, just so she could shut me down. So, I waited. Then when she was ready, she said "Can I help you?", to which I started to ask what time they started serving dinner, but all I got out was "What time do....", before she interrupted smugly with "Do you have a reservation?". I managed to get out "No, but....", before her final declaration..."My first available is at 8pm", (it was 5:15pm) followed by a snooty stare that seemed to say, next time, think ahead, moron. My wife and I walked away with our tails between our legs, embarrassed, and went somewhere else, where we had a great meal, then wrote this review. I'd have given them a one, but I threw in an extra star for having a great menu. I'll bet the food was good, but I'll never know.
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